This website is owned and operated by Platinum Financial Consulting. We are authorised and regulated by The Financial Conduct Authority number 227014. We have been selling income protection on-line since 2000.
We are a small family run business based in Essex. We have learnt the importance of offering our customers a professional service and giving them information that is clear and easy to understand. In recent years we have moved our business on to the internet and have tried to make sure that we bring our customer service values with us.
If you speak to any of our telephone support team we are confident that you will find them easy to talk to, knowledgeable and professional. That is why we claim to offer "good old fashioned personal service via the internet".
We value our independence and try to use it to place products before you which we feel are among the best in their relative area.
Many of our competitors will offer you a range of products in the hope you will select one. In our view these websites fall short of giving you full information about your product area.
We typically select just one product, and then tell you everything you need to know about the product area and the specific product itself.
We have used our independence to stop selling policies which we feel do not offer our clients adequate benefits. If we find a better product than the one we are currently offering, we sell that one instead. Our main criteria for selecting a product are simple; the quality of the product benefits; and value for money.
At Platinum our aim is simple:
To give you all the information you need
To do it in a way that is simple, easy to understand and transparent
To deal with you in a manner that puts you at ease
To put you in control of the situation
To deal with you no matter where you are in the UK
We believe that by continually focusing on our business principles, we have been able to deliver a situation where despite selling thousands of policies on line since 2000, we have never had any complaint upheld or referred to the Financial Ombudsman. We aim to keep it that way.
We can deal with you exclusively by phone and email, which means you can manage your financial affairs at a time that is convenient to you.